we had a fantastic stay at innseason resorts pollard brook! the friendly staff made my husband's birthday special by arranging wine and chocolates in our well-appointed room. the large pool was great for our family, and the location was super convenient for exploring nearby attractions like sugar hill and the franconia flume.

would recommend

The deluxe suite features a full kitchen equipped for all your cooking needs, making it easy to prepare meals during your stay. The indoor pool and outdoor hot tubs provide a great way to unwind after a day of exploration in the area.

Upon arrival, the check-in wait exceeded 30 minutes despite reaching after the official 4 PM check-in time. The air conditioning felt inadequate, especially in warmer conditions, leading to some discomfort during the stay. Additionally, requests for upper-floor accommodations were not met even after being specified three months in advance, which can be frustrating for guests who value privacy and views.

Fantastic Family Activities and Amazing Views

I recently enjoyed a delightful stay, where the highlight was definitely the myriad of family-friendly activities, especially the engaging guided tours offered by the staff. Our room was spacious and came with a fully stocked kitchen, which was perfect for making meals together. The outdoor heated pool with stunning views was a favorite spot for our family to relax after a day of adventures. However, the room could use a bit of updating to enhance the overall experience.

I truly appreciated the attentive staff who made my stay delightful. The room was clean and well-appointed, easily accessible for seniors. The views of the surrounding mountains were breathtaking and added to the overall charm of the resort.

Could use more senior-friendly amenities.

The Jacuzzi tub was a real treat after hitting the slopes, and the view from the balcony was simply breathtaking.

Felt lucky, no complaints whatsoever.

The views of the mountains are stunning, and the hot tubs, both in-room and outside, enhance the experience. The room was spacious and well-equipped, especially enjoying the full kitchen and multiple bathrooms. However, being on the first floor was not ideal as we typically prefer upper floors, and the lack of immediate access to a gym during peak hours was a downside for us. Though the staff was friendly, we encountered some noise from the hallway that could have been minimized.

Can just recommend for a concise stay

Spacious room, beautiful view, featuring a well-stocked full kitchen complete with cookware and kitchen utensils. the outdoor pool was perfect for relaxing after a day of exploring.

Nothing to complain about.

Great indoor pool and spacious room, but requested ice wasn't available fast enough.

comfortable stay but needs better service

The convenient location made it easy to explore nearby attractions. The room was clean and comfortable, contributing to a restful experience.

Front desk staff seemed unfriendly during our arrival.

Loved the spacious standard suite with a full kitchen—made it feel like home! 🏡 The pool area was enjoyable too. One drawback was that some areas felt a bit dated.

The facilities here are very nice! Loved the indoor and outdoor hot tubs, the game room, and the fantastic pools. Our two-bedroom villa had all the essentials, including a full kitchen and a cozy fireplace—definitely felt like home. There’s even a massage area to unwind after a day on the slopes!

The location is fantastic for accessing local attractions and nature activities. The indoor pool and hot tubs really made my stay enjoyable. My deluxe suite featured a full kitchen and a cozy fireplace, which created a homey atmosphere. However, the room could use some updates and maintenance. I noticed some areas were a bit dated, and a few appliances seemed to need a repair. Overall, the staff was very attentive and helpful, making sure all my requests were met efficiently. It's a great place for relaxing after a long day outdoors.

My recent stay at Innseason Resorts Pollard Brook was enjoyable, with a spacious and well-equipped room perfect for my work needs. The indoor pool and jacuzzi provided a great way to unwind after long business days, while the staff was accommodating, ensuring all my requests were met efficiently. The location was convenient, allowing easy access to local attractions and business facilities.

My stay was great! The indoor pool and outdoor hot tubs were fantastic. Our deluxe suite had a full kitchen and a cozy fireplace. The staff was attentive and helpful. It really felt like home. 🏔️